Automation

Instagram, WhatsApp and Facebook automation

Reply to every comment and message automatically, on Meta’s official tools. Comment-to-DM, DM auto-reply, WhatsApp auto-reply and Facebook Messenger automation, set up and managed for you. Comment-to-DM starts at ₹99 a month.

Prefer to do it yourself?

Free Instagram comment-to-DM guide

Meta Business Suite includes a free Comment to message automation. Our step-by-step guide shows you how to set it up, test it and stay within Meta’s rules.

Read the free guide

Questions

Automation, answered

What is comment to DM on Instagram?

It is an automation that sends a direct message to anyone who comments a chosen keyword on your post or Reel. Meta Business Suite calls it “Comment to message”. It turns a public comment into a private conversation, where you can share a link, a price or a booking slot.

How do I set up auto reply on Instagram DMs?

Connect your Instagram professional account to Meta Business Suite, open Inbox on a computer, click Automations, then Create automation. Choose Instant reply, Away message, Frequently asked questions or Custom keywords. We can do this for you and write the replies.

Is WhatsApp Business automation free?

The WhatsApp Business app’s greeting messages, away messages and quick replies are free. On the WhatsApp Business Platform, Meta charges per delivered template message. From 1 October 2026 service messages are also charged, with 1,000 free service messages per business number each month.

Can Facebook automatically reply to comments?

Yes. Meta Business Suite’s Comment to message automation sends a message reply to people who comment specific keywords on your posts. It is available on desktop. Private replies must be sent within 7 days of the comment.

Can YouTube reply to comments automatically?

Not officially. YouTube Studio lets you review and reply to comments, hold comments for review, block words and links, hide users, and use comment reply suggestions, but it does not send replies on its own. We reply by hand and use the filters to keep spam out.

Free, no obligation

Automate your DMs and comments

Tell us which channel you want to automate. For comment-to-DM, we can start today at ₹99 a month.

  1. 1You send your detailsName, number and what you need. Thirty seconds.
  2. 2We look at your accountsShare your handle or website and we look at it before we call.
  3. 3We call you backUsually within a few hours, during business hours.

No spam and no sharing. We only use your number to call you back.

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